Effective Date: October 29, 2026
At MediZone.pk (“MediZone,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect, and share your information when you visit our website, create an account, place an order, or contact our team.
By using MediZone.pk, you acknowledge that you have read this Privacy Policy. Please review it carefully to understand our privacy practices.
1. 📋 Information We Collect
We collect information that helps us process orders, provide customer support, and improve your shopping experience.
Personal Information
When you register, place an order, complete a form, or contact us, we may collect:
Full name
Email address
Phone or mobile number
Billing and delivery addresses
Order details, purchased products, and transaction records
Information you provide when contacting customer support
Other information you voluntarily submit through our website
Technical Information
When you browse MediZone.pk, certain technical information may be collected automatically, including your IP address, browser type, device information, pages visited, and general website usage data.
You may browse our website without creating an account, although certain features, such as placing an order, require relevant information.
2. 🎯 How We Use Your Information
We use collected information for legitimate business purposes, including:
Order Processing: To confirm, process, dispatch, and deliver your purchases.
Customer Support: To respond to enquiries, complaints, return requests, and exchange requests.
Account Management: To create and maintain customer accounts where applicable.
Delivery Coordination: To share necessary delivery details with courier companies and relevan
